5th July 2008

Bad First Impression of Vista!

I’ve only caught rare glimpses of Vista in action but thanks to my employer dropping his laptop and getting a new one with Vista Ultimute pre-installed I’ve had the dubious pleasure of making it’s acquaintance. Wow! It really is breathtakingly beautiful, an absolute visual feast of ultra-cool flavours.

I was secretly glad to spend some quality time with it transferring all his old data, but then of course Micro$oft threw “shit” at the this “would-be” fan.

  1. Vista doesn’t open NTBackup files
  2. Vista doesn’t play nice with XP computers on your simple home network
  3. Five days later and sharing our previously shared printer still isn’t happening

Who would have expected that trying to get a Micro$oft product to actually work with a previous version of itself could prove so problematic. I needed to spend almost a day combing through numerous forums to learn that:

  1. I need to find, download, and install a small application to open NTBackup files in Vista called the “Windows NT Backup - Restore” utility. I found this out here. Isn’t this such an obvious need that it should have been part of the Vista package to begin with?
  2. I need to find, download an obscure gizmo / protocol called the Link Layer Topology Discovery (LLTD), previously unheard of by the common people, on all the XP machines otherwise I can’t see them in the network map. Again, wasn’t this obviously something that could have been accommodated in Vitsa itself instead of having me fix the problem myself?
  3. No one seems to have a solution to my shared printer dilemma.

The upshot of all this is that my employer now want’s XP back on his machine but, joy of joys, he no longer has his CD Key.

posted in General | 1 Comment

2nd May 2008

Virus Killer Killer Killer

There once was a Virus Killer named AVG who lived quietly in his little corner of the screen. In another place there lived Billy*, a spotty faced teenager with a personality disorder. Billy* wrote a virus to kill virus killers called killav. This was Billy’s* great gift to the world. AVG wrote all about Billy* in their database now we all have a virus killer killer killer in the corner of our screens.

Now in their enthusiasm to Kill Billy*, AVG have attacked my bat file used to configure my desktop for the “Ultimate Gaming Experience”. I run this bat file to kill all my “supporting apps” who don’t feature in my offline games, thus saving a few nanoseconds of valuable processor power. Included for temporary termination of course was AVG since the games are offline and no protection was needed. Obviously the virus scanner found the characters “kill” and “avg” in close proximity as in taskkill /f /im avg*xyz*.exe. No “killav” virus / trojan was truly present as there is no killav.exe process running - thank goodness.

Now to get the Virus Vault fixed in AVG Free 8 so I can recover my bat.

*This [deleted]’s real name and gender (if any) is unknown.

posted in General | 1 Comment

29th April 2008

Visual Styling problem creates filing mayhem

A funny thing happened today, but wait let me start at the beginning. Yesterday I was playing around with visual styles for Micro$oft Windoze XP and was toying with changing font sizes, trying to get bigger taskbar icons etc, i.e. generally trying to squeeze water out of a bloody stone. Lo and behold, without installing anything “foreign”, just using the plain old Display control panel to select new fonts, font sizes, icon sizes, DPI settings etc, “something” managed to break so that CSS styles wouldn’t render properly. This affected both my browsers FireFox 2 and internet exploiter 6. It was also noticeable in Windoze Help and Support Centre and various html based help files. Dreamweaver also couldn’t render it’s “syntax coloring” at all. Since I needed to spend my time productively working on a website built with CSS this was a bit of a problem as the code was hard to read and I couldn’t preview my work. What could have happened? I don’t know.

The problem sorted itself out with system restore, however that brilliant piece of Micro$oft technology managed to delete documents from two folders I created in root to store all my documents. The folders and sub-folders are still all there but they are vacant. Nobody is home. “Surely this is an optical illusion”, I thought, “maybe I just need to refresh my file browser”. Yeah right!

Micro$oft says that System Restore “enables administrators to restore their PCs, in the event of a problem, to a previous state without losing personal data files (such as Word documents, drawings, or e-mail) “. Perhaps they had fine print there about “oh it has to be in the original My Documents or else, blah blah blah…” , however since I am allowed to move the My Documents special folder to point to a folder of my choice that should have meant my files were safe, shouldn’t it?

I only moved the files there because we are all limited to file names of 256 characters and unfortunately that includes the full path which Micro$oft so cleverly reduced to 208 by wasting 48 characters (in my case) just to get to the root of the My Documents storage location, i.e. “C:/Documents and Settings/*******/My Documents/”. The fun starts when your sub-folders and the eventual file name take up the remaining 208 characters and THEN for example, Micro$oft Word creates a backup and slaps “Backup of ” to the front of the file name. Suddenly your file name becomes longer than 256 and the message “path could not be found” pops up when you try to open it. [mmm, shouldn't we just tell the users "we can't make a backup because the file name would be too long".... naaah, let them suffer]

I was only trying to defer the inevitable by moving everything into a folder named “C:/Documents/” (a mere 13 characters) and pointing to that as the My Documents folder, thereby saving 34 chars to allow for more descriptive folder / file names in my directory structure. Now, apparently I have sinned in doing so and the built-in retribution daemon has zapped my files.

DISCLAIMER: NO TRADEMARKS WERE SERIOUSLY HARMED DURING THE TYPING OF THIS POST

posted in General | 1 Comment

23rd April 2008

Resize embedded Excel sheet to show more columns

I had difficulty resizing an embedded Excel sheet in MS Word. I’d edited the embedded object by opening it in Excel, but could not get the extra columns I added to show in Word. I tried to use Word’s crop feature but wasn’t satisfied with the level of control there because it wasn’t precise enough to fit to the column / row edges exactly resulting in messy display of the border lines.

I later discovered that you can do this if you choose the ‘Edit’ context menu item instead of ‘Open’. Then it opens in a sort-of frame in word instead of in a new window. Resizing the frame using the edge handles automatically snaps to the column / row boundaries in the spreadsheet and allows precise control so that border lines are displayed correctly.

posted in Microsoft Office 2003 | 0 Comments

22nd March 2008

Windows XP dialogs using bold fonts

For some unknown reason (probably a badly written third party software) some of my applications were suddenly using a bold font in their dialog boxes. This sometimes resulted in options being hidden off the edge of the dialog window or description text being truncated. This was evident in the following places:

  • the Download Accelerator Plus options window
  • the clock in the task bar
  • various applications’ About windows
  • the list box label “class” in the Dreamweaver 8 properties inspector panel for tables (bad coding on the part of the Macromedia / Adobe programmers since the font specification is obviously wrong in the actual application)

Apart from a recommendation requiring an in-place upgrade of windows from the CD there appeared to be no other fixes that would work. I tried reinstalling the default XP fonts but this didn’t help. I then noticed after checking against the list of default windows fonts that I found here, that MS Sans Serif wasn’t listed in my Fonts folder. Then more googling revealed that MS Sans Serif is actually called sserife.fon and actually was in my Fonts folder so that couldn’t be the problem could it? Further research lead me to open Regedit from the run box to look at my registry and I saw that

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes

substitutes Helv with MS Sans Serif, but when I look at the list of fonts in

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts

there was no path reference to the MS Sans Serif font file. So does this mean that windows doesn’t know that it exists even if it’s in the Fonts folder? Ready to try anything, I created the string:

Name: MS Sans Serif

Type: REG_SZ

Data: sserife.fon (no path required if it’s in the Fonts folder)

I then closed Regedit and restarted Windows and voilà it was FIXED!!!

posted in Windows XP | 2 Comments

23rd February 2008

North City Panelbeaters Are Crap

In 2005 I had a nasty fender bender with a BMW on the way to Pretoria. Through insurers Outsurance, North City Panelbeaters were given the job of doing the repairs. Not only was their communication with me atrocious, but their service itself was shameful. I was ill in hospital shortly after the accident and they took advantage by shelving my repair job until I insisted after a month that they get on with it. I flew back to cape town and they delivered the car via road freight. It arrived:

  • without my radio-cd player
  • without the right-hand front headlight globe
  • with a non-functional air conditioner
  • with a non-functional interior light
  • with complimentary finger marks on the interior roof lining

However, what I only discovered now after my gear-box conked in was that they replaced the right-hand CV shaft with a non-standard part that was too long. This caused irregular strain on the CV Joint which eventually has cracked so now that and the shaft had to be replaced as well. If this CV had come apart while doing 120 km / hour on the N1 freeway I might have been killed.
Because I was ill at the time and lacked mobility what with a broken hip and collar bone, I did not have the luxury of inspecting their work. It seems that unscrupulous people like North City Panelbeaters  will take advantage of this and do sub-standard work, probably hoping to maximise profit from the insurance payout.

Note to self:

  • always inspect your vehicle for obvious visual signs of poor workmanship
  • get a written service report with a detailed breakdown
  • AND COMPLAIN IF YOU’RE NOT HAPPY
  • AND KEEP ON COMPLAINING UNTIL YOU ARE HAPPY

posted in Poor Service | 2 Comments

2nd February 2008

ESKOM Rewards Staff for Performance…

The whopping big bonuses seen in headlines a short while ago were supposedly partly for Awards that Eskom had received. Lets look at some of these shall we.

The KPMG Survey of Sustainability Reporting in South Africa
Eskom was awarded the KPMG Gold award for the best sustainability disclosure in an annual report in the Public Entities Category (2000 Annual Report), and the Gold award for the best Corporate Environmental Report in the South African Category (2000 Environmental Report).

Doesn’t “SUSTAINABILITY” mean that you plan to continue to meet growing demand?

Does “best report” mean they had the least spelling mistakes, grammatical errors and most pretty charts and tables? ;-)

Technology Top 100
Eskom’s Research Division was declared the overall category winner in the Technology Top 100 as the “Best Research and Development Group in South Africa” by Business Day and MTN.

… doesn’t say much for the rest of the technology in this country does it? ;-)

posted in General | 0 Comments

2nd February 2008

“SHED YOUR LOAD” @ www.blackout.co.za

“Well I’ll be damned! There is “wragtie waar” a place for unhappy citizens to share their “blackout” pains with the world. Who would have thought! If you have a story to tell go to http://www.blackout.co.za. Some interesting reading there.

posted in General, Poor Service | 0 Comments

2nd February 2008

Eskom, why “brown” stage?

The Load Shedding schedules refer to Brown Stage 1, Brown Stage 2, etc. This is derived from their cute little dial that indicates the likelihood of load shedding, with each stage affecting a different area at a different time (sort of). The dial ranges from green to brown with brown representing load shedding taking place. Is the choice of colour symbolic of the “crap” that Eskom has dumped the whole country in or of a blasé “shit happens” kind-of-attitude to the concerns of the users?

Just last night we experienced another power-cut (4.5 hours from 20:30) which seems to have been an unanticipated technical problem. I wonder if THEY have the know-how to anticipate ANYTHING?

Load Shedding Indicator

(YES, you are correct - I didn’t have anything better to do today!)

posted in General, Poor Service | 0 Comments

30th January 2008

More inspiration: “Darkest Africa”

Overheard:

Q. “What did people use in South Africa before the the days of paraffin lamps and coal stoves?’

A. “Electricity”

A Light for the Nation:

Does anyone remember the Eskom advert where cities were shown being lit up and gradually illuminating a profile of the continent of Africa? I wonder how many candles that took ;-)

And a Cartoon by Me:

Eskom’s Load Shedding Control Centre…

posted in General, Poor Service | 0 Comments

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